Terms and Conditions

The services provided by Vedzzy are governed by the following terms. By registering with us, you acknowledge that you have accepted the terms and conditions outlined here. Our experts adhere to the rules and regulations of web services Please review the points below for an overview of our terms and conditions:

1. Registration and Account
  • a.The Services are available only to users who have registered and created an account on the Platform. Without an account, you are not entitled to access any Services offered by us. There are no charges for signing up and creating an account.
  • b.To create an individual user account, you must provide essential personal information such as your name, contact details, and email address. You confirm that this information is accurate, realistic, and complete. We are not liable for any discontinuation of Service due to inaccurate or incomplete information provided by you.
  • c.You are responsible for keeping your account credentials secure and must not share them with any third party. If unauthorized access to your account occurs despite your best efforts, you agree to notify us immediately of such access or any security breach.
  • d.You are solely responsible for activities that occur on your account. We will not be held responsible for any losses caused by unauthorized access to your account. You also agree to be liable for any losses we incur due to such unauthorized access.
  • e.You agree not to use another user's account without their permission and not to allow unauthorized persons to access your account. You accept responsibility for any liability or loss incurred as a result of allowing a third party to access your account.
2. Payment
  • a.Services can be availed by making payment of the fees prescribed by us from time to time. Payments can be made via PayPal or as per the instructions provided by us.
  • b.Access to free trial services may be limited at our discretion.
  • c.. In the event of termination or suspension of your account or Services, any refund will be subject to our refund policy.
2. Payment
  • a.Services can be availed by making payment of the fees prescribed by us from time to time. Payments can be made via PayPal or as per the instructions provided by us.
  • b.Access to free trial services may be limited at our discretion.
  • c.. In the event of termination or suspension of your account or Services, any refund will be subject to our refund policy.
3. Advertisement and Third-Party Content:

The Platform may contain advertisements or links to third-party websites, applications, products, or services, which may not be owned or affiliated with us. We do not assume responsibility for the content, privacy policy, or practices of any third-party site or advertisement. We cannot and do not censor or edit the content of third-party sites or advertisements. We are not a party to any transaction or agreement you enter with such advertisers or websites and cannot be held responsible for any loss, damage, injury, or liability incurred from interactions with third parties or reliance on their content. We advise you to read the terms and privacy policy of any such website before relying on its content.

4. Personal Information
  • a.We may collect certain personal and personally identifiable information from you, which will be handled as per our Privacy Policy.
  • b.You acknowledge that certain information may be disclosed to payment gateways for processing payments. We are not liable for any loss, damage, injury, or liability incurred due to the collection, storage, processing, or disclosure of your information by these payment gateways.
5. Cancellation and Refund

Vedzzy aims to ensure your satisfaction with every service provided. However, in certain circumstances, Vedzzy will provide a refund in the following cases:

Product issues:Please report this to support@vedzzy.com while the campaign is still active

6. Refund Policy FAQ
1Can I cancel my campaign before it ends and get a refund?

Once your YouTube campaign begins, your video is immediately distributed, and the budget is fully utilized. Therefore, we cannot provide a refund. However, you can contact support@Vedzzy.com with your concerns, and we will work to find the best solution for you.

2I'm not happy with your service. Can I get a refund?

If the results have not been fully delivered (and the budget has not been fully utilized), you may be eligible for a partial refund. Please note that while your video gains viewership as soon as your campaign starts, YouTube may take up to 72 hours to reflect updates.

3What happens if I have charges on my account that I did not authorize?

If you or your financial institution notify us of an unauthorized charge, we will attempt to suspend your account immediately to prevent further fraudulent charges. We ask for your patience as we work to assist you.

4I chose the wrong video/target audience. Can I get a refund?

We can adjust the targeting as needed and promote the correct video with the remaining available budget.