How to Contact Us

Thank you for being a part of the Vedzzy community. We are dedicated to safeguarding your personal information and your right to privacy. If you have any questions or concerns about our policy or practices regarding your personal information, please reach out to us at support@vedzzy.com.

What Information We Collect

To provide the best services, Vedzzy collects certain information about you. Below is a list of the information we collect when you create an account, sign in, use our services, and make payments:

• First and Last Name
• Email Address
• Postal Address
• Phone Number
• Social Media Accounts (Facebook Messenger, Skype, Telegram, WhatsApp, and/or Viber profiles), passwords, and other similar contact data
• If you register with Vedzzy using your social media account, we receive your name and email address.
• For security purposes, we may collect information about your IP address and/or browser and device characteristics.
• The URL of the video you entered and any public information about your video channel (URL, number of subscribers) and the public information about the video you want to promote (title, number of views, likes, dislikes, comments, video length), as well as all other information you entered such as targeting options, interactive buttons, and texts for the video player.
• Information about where your video was promoted and how users interacted with it (view duration, shares, locations, age and gender of viewers, viewability, volubility, most popular days and times, operating systems, browsers).
• Your name and address or the name and address provided to the payment processor to create accurate invoices; your PayPal email and several digits of your credit card. We also collect additional information about payments such as the amount paid, time of payment, and payment method (e.g., PayPal or credit card).

How We Use Your Information

We may use your information for one or more of the following purposes:

• Identification and Authentication: To create and verify your account, and protect it.
• Providing Our Services: To process and fulfill orders, provide customer support, and fulfill our obligations to you.
• Communicating with You: To respond to customer support or other inquiries.
• Improving Our Services and Customizing Your Experience: To remember your preferences in certain cases.
• Marketing and Advertising: To notify you about new campaigns and to improve our system and develop new services for you.
• Exercising Our Rights: To exercise our legal rights and prevent abuse of our service, such as detecting and preventing fraud, spam, or content violations.
• Legal Compliance: To comply with legal requirements, such as responding to subpoenas or court orders

With Whom We Share the Information We Collect

We share information with third parties, such as Facebook, Google Analytics, only:

• With your consent
• To comply with laws (e.g., applicable law, governmental requests, judicial proceedings, court orders, legal processes)
• To provide you with services and protect your rights (e.g., investigations, potential policy violations, suspected fraud, safety threats, illegal activities, litigation evidence)
• To fulfill other obligations

Do We Use Cookies and Other Tracking Technologies?

We may use cookies and similar tracking technologies to access or store information. Cookies are small data pieces stored on your computer or device when websites are loaded in a browser. They are used to "remember" you and your preferences for single or multiple visits. We use cookies for various purposes, such as technical reasons, personalizing experiences, and displaying advertising from selected third-party networks. Some cookies may be set when a page is loaded, or when a visitor takes specific actions (e.g., clicking the "like" or "follow" button).

How Long We Keep the Information

We retain your personal information only as long as necessary for the purposes outlined in this privacy policy, unless a longer retention period is required or permitted by law. After your personal information is no longer needed, it is permanently deleted from all our devices where it was stored.

What Safety Measures We Have Taken to Protect It

We have implemented appropriate technical and organizational security measures to protect the security of any personal information we process. However, we cannot guarantee the security of the internet itself, so please access our services within a secure environment to prevent transmission of any personal information.

Children's Privacy

We do not collect information from advertisers who are below the legal age in their country and are not allowed to use our services

How We Make Updates to the Policy

We may update our privacy policy from time to time. In such cases, we will notify you before any changes take effect so that you have time to review them and decide whether to continue using our services.